At Gentech Solargy Pvt. Ltd., we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or fill out a form on our website, we may collect:

• Full Name
• Phone Number
• Email Address
• Property Address
• Company Name (if applicable)
• Any information you voluntarily provide in your message

Non-Personal Information

We may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Website Usage Statistics

2. How We Use Your Information

The information we collect may be used to:

• Respond to your inquiries
• Provide quotations and consultations
• Schedule site visits
• Deliver our solar installation services
• Improve our website and customer experience
• Send project updates and service-related communications
• Comply with legal obligations
• Prevent fraudulent or unauthorized activities

3. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand visitor behavior, remember preferences, and enhance website performance.

You may choose to disable cookies through your browser settings, although some website features may not function properly.

4. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only when necessary with:

• Authorized employees
• Trusted service providers
• Government authorities when legally required
• Payment or financial institutions (if applicable)

All third parties are required to maintain the confidentiality of your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

6. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

7. Your Rights

You have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your personal data (subject to legal requirements)
• Withdraw consent where applicable
• Request information about how your data is used

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

We encourage users to review this page periodically.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Gentech Solargy Pvt. Ltd.

Phone: +91 9226531431

Email: gentechsolargypvtltd@gmail.com

Address:
Plot No. 35, First Floor, Mitra Vihar Nagar,
Kharbi Road, Nagpur – 440024